Privacy Policy
This policy explains what personal information Formwright collects through this site and by phone, and how it is used. It applies to anyone requesting course details, a quote or a booking.
1. Data controller
Formwright is the data controller for personal information collected through this site and by phone, and is responsible for deciding how that information is used and protected.
2. Legal framework
Personal data is processed under UK GDPR and the Data Protection Act 2018 and the other rules that apply in United Kingdom. Where this policy and the law differ, the law prevails.
3. Data collected through the request form and by phone
When you submit the request form or call the studio, we collect your name, phone number, email if given, and any details you share about the course or training you're interested in. We do not collect payment card details through this site.
4. Purposes and legal basis
Information is used to respond to your request, arrange bookings, and send confirmation or reminder messages about sessions, on the basis that this is necessary to provide the service you asked for. Anonymous analytics data is used to understand site usage on the basis of consent given through the cookie banner.
5. Storage period
Booking and contact information is kept for as long as needed to deliver the course or training and handle any follow-up questions, and is then deleted or archived after a reasonable period, typically within two years of the last contact.
6. Sharing with staff and subcontractors
Personal information is shared only with the tutors and coaches delivering your session and, where needed for invoicing, with our bookkeeping support, all of whom are bound to keep it confidential.
7. Your rights and how to exercise them
You can ask to see, correct or delete the personal information we hold about you at any time by contacting the studio directly, and we will respond within a reasonable period.
8. Questions about this policy
Write to [email protected] or call +44 113 225 7745 during Mon-Fri 09:00-18:15. We answer every request within one business day.
- Merchant
- Formwright Studio Ltd.
- Registered address
- 27 Kirkstall Road, Leeds LS4 2AW, United Kingdom
- [email protected]
- Phone
- +44 113 225 7745
- Working hours
- Mon-Fri 09:00-18:15
- Registration
- Company No. 18619399