Frequently Asked Questions
Answers to the questions we hear most from people booking a course, workshop or coaching session.
How do I book a seat on a cohort?
Send us your preferred start date and current skill level. We reply with a written quote and confirm the next open cohort within a couple of working days.
When do I pay, and how?
We take payment by bank transfer or cash on completion of the programme, whichever is agreed in your written quote. We do not take card payments.
Can I cancel or move my cohort date?
You can move to a later cohort or cancel within the 30-day satisfaction window from your booking date. Contact your tutor directly and we confirm the new date or refund in writing.
Is the tutor reviewing my work actually qualified?
Every tutor named on your booking confirmation has worked as a practising web designer and is assigned to you before the first session, so you always know who is checking your projects.
Still have questions?
We reply to questions within one working day by email or phone.
Contact Customer Support